/n Making a difference isn’t just our purpose, it’s what motivates our people every day. For us, work is not about ticking a box. It’s about knowing that it matters. We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives./n At Maxxia, we help employers and their people get more from salary packaging and novated leasing.

Behind every great client experience is a team that makes sure our relationships, communication and service delivery work seamlessly. /n /n We're looking for a Client Administrator to join our team and provide essential support to our Maxxia Sales team. /n /n Here’s how you will make a difference in this role… /n This is a varied role where you'll combine sales support, stakeholder communication, and database coordination. You'll work closely with our Sales, Marketing, and Customer Service team to help deliver a great experience for our clients and their employees. /n /n At MMS clear expectations help our people Be the Difference.

Your key responsibilities in this role will include: /n /n You'll play an important role in keeping our teams organised, informed and connected with their clients.

Your responsibilities will include: /n /n

- Supporting client relationships by helping Sales Executives stay organised and prepared.

/n

- Maintaining accurate client information across portfolios and territories, including employer contacts, workforce/FTE information and other key data

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- Keeping our database up to date, ensuring employer interactions, communications and contact information are recorded accurately.

/n

- Coordinating inductions and orientations,



including scheduling sessions and preparing the required materials and packs.

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- Supporting client communications and campaigns, working with our Marketing and other internal teams to deliver social posts, digital assets and other communications

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- Working with internal teams across Marketing, Customer Relations and Sales to support client engagement

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- Building positive relationships with our cleints, helping ensure they receive responsive, professional and high-quality information and education when they need it

/n /n /n To be considered for this role you will have: /n We're looking for someone who enjoys being the person who keeps things moving, builds strong relationships and makes sure the details are right. /n /n

- Strong communication and interpersonal skills

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- Excellent organisation and time-management skills

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- Attention to detail

/n

- Experience working with databases

/n

- Strong customer service skills

/n

- The ability to work collaboratively as part of a wider team while also taking ownership of your own work.

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- The confidence to make decisions about priorities and where your time will have the greatest impact.

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- Proficient in: Microsoft Office Suite (Word, Excel, PowerPoint).

/n

- Experience using Teams

/n /n What we can offer you:



/n · Strong culture and the support of a values-based recognition program /n · Novated leasing advantages and discounts /n · 12 weeks paid parental leave /n · Comprehensive learning and development opportunities to support your career growth /n · Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations /n · Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund /n · Exempt Employee Share Plan /n · Volunteer leave & Career break /n · MMS Rewards program /n /n Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected. /n · We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply. /n · We value the skills and attributes veterans can bring to our organisation. /n · We embrace hybrid working and welcome conversations about flexibility. /n /n Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially. /n /n We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work. /n /n If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at [email protected] /n

📌 Relationship Support Officer (Sydney)
🏢 McMillan Shakespeare Group
📍 Sydney