Our client is a well established not for profit organisation delivering health, wellbeing and community support services across South East Queensland.
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About the Role
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As part of continued growth within its aged care services, a newly created opportunity is available for an experienced Team Leader, Aged Care to join the team based in Margate.
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This is a hands on leadership position where you will work closely with frontline employees and clients while supporting day to day service delivery.
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- Lead and support approximately 8 frontline support workers
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- Support a portfolio of approximately 80 to 90 clients
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- Coordinate rosters and manage daily service coverage
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- Complete timecard approvals and workforce administration
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- Coordinate client onboarding and new service commencement
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- Conduct client reviews and ongoing service coordination
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- Respond to client enquiries and resolve service related issues
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- Build strong relationships with clients, families, employees and internal stakeholders
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- Complete client visits and remain visible across field based service delivery
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About You
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You will bring:
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- Experience within aged care,
community services or NDIS
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- Previous experience leading or coordinating frontline employees
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- Strong understanding of client focused service delivery
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- Experience across rostering, workforce coordination and administration
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- Strong problem solving and organisational skills
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- Confidence handling client enquiries and service delivery issues
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- A practical and approachable leadership style
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- Willingness to work across both office and client environments
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Aged care experience is strongly preferred, although candidates with strong transferable experience from NDIS or community services may also be considered.
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The Benefits
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- $81,855 + superannuation
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- Access to not for profit salary packaging
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- Permanent chance
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- Newly created leadership position
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- Supported onboarding and training
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- Broad role across leadership, client service and operations
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- Opportunity to join a growing aged care service across the Moreton Bay region
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Please note this is an office and field based position with no work from home arrangement.
📌 Team Leader - Aged Care (Queensland)
🏢 Davidson
📍 Queensland
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