Description/n

/n At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. /n Role Overview/n We are seeking a Sales Consultant in Digital Education to help learners thrive in their professional learning journey within a digital education environment. This role focuses on ensuring students are fully supported from onboarding to completion, maintaining high engagement and satisfaction throughout.

You will play a vital role in driving learner success through proactive communication, problem-solving, and collaboration with internal teams and learning facilitators. /n Key Responsibilities/n /n

- Act as the primary point of contact for learners from onboarding through course completion

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- Conduct 1:1 and group learner support sessions across multiple time zones

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- Guide learners in structuring study plans and managing progress toward completion

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- Identify and address learning or engagement challenges early, offering practical solutions

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- Maintain clear and responsive communication via email, chat, and video calls

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- Collaborate with facilitators, mentors, and career coaches to ensure learner goals are met

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- Monitor learner performance and engagement using tracking tools and reports

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- Collect and analyse learner feedback to recommend process improvements

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- Provide alumni support and foster a sense of community among past participants

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Requirements/n

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- Relevant Bachelor’s degree or equivalent experience

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- Minimum of 3 years’ experience in student support, customer success, or learner engagement within education or training environments

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- Demonstrated ability to build rapport and communicate effectively with diverse learner groups

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- Strong organisational and administrative skills, with attention to detail

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- Experience facilitating online sessions or coaching learners (preferred)

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- Familiarity with digital education platforms and online learning environments

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- Empathetic, proactive, and able to handle sensitive information with professionalism

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- A strong sense of accountability and ownership of learner outcomes

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Advantages/n

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- Fully remote role with flexible working environment

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- Collaborative, people-centred performance culture

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- Opportunity to contribute to meaningful learner outcomes in a growing digital education sector

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- Professional growth within a purpose-driven Employer Group

/n /n Our Recruitment Process/n The peopleworth Employer Group follows a fair, transparent, and multi-stage recruitment process designed to ensure mutual fit. /n /n

1.

Application Submission: Complete the online form and answer brief application questions.

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2.

Initial Screening: Applications are reviewed for role alignment; successful candidates move to the longlist.

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3.

Video Interview Stage: You’ll record short responses to 3–4 role-specific questions.

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Live Interviews: Shortlisted candidates attend first-round interviews (and, if applicable, further rounds).

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Final Shortlist & Verification: Reference and background checks are completed.

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6.

Offer & Contracting: Successful candidates receive formal offers and contract documents.

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- Pre-boarding & Onboarding: Once accepted, you’ll complete a pre-boarding process before officially joining your employing organisation within the Employer Group.

/n /n Throughout every stage, we value clear communication, respectful engagement, and timely feedback.

📌 Sales Consultant: Digital Education (Sydney)
🏢 peopleworth
📍 Sydney