Job Summary /n

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/n Imagine building meaningful connections by helping connect people and communities by acquiring current residential customers in assigned non-bulk multi-dwelling unit (MDU) properties with 49 or fewer doors. Achieve this exclusively through door-to-door sales of Spectrum’s connectivity services, using a consultative sales approach to understand customer needs and consistently meet or exceed assigned sales performance targets. /n /n Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. /n

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Responsibilities /n

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/n How You’ll Make an Impact /n /n

- Drive new customer acquisition by conducting door-to-door sales in assigned non-bulk multi-dwelling unit properties with 49 or fewer doors. /n
- Actively and consistently support all efforts to simplify and enhance customer experience. /n
- Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance. /n
- Generate incremental revenue from existing customers by adding new or additional Spectrum services within assigned properties. /n
- Respond to customer problems and complaints according to established company policy, using appropriate tools and resources, and follow through to ensure issues are satisfactorily resolved. /n
- Maintain a well-informed knowledge base of competitors’ activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions. /n
- Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results.



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- Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and required timeframes. /n
- Collect and account for funds and provide receipts according to Company policy and guideline /n /n Working Conditions /n /n
- Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather /n
- Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.) /n
- Exposure to moderate noise levels /n
- Must be able to work evenings, weekends, holidays, and split days off /n /n

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Qualifications /n

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/n What You’ll Bring to Spectrum /n Required Qualifications /n Education /n /n

- High School Diploma or equivalent work experience /n /n Experience /n /n
- 0-6+ months of sales or customer service experience /n /n Skills /n /n
- Knowledge of cold call sales techniques and persuasive communication /n
- Ability to travel within assigned territories using a reliable personal vehicle, including during inclement weather /n
- Capacity to work outdoors for extended periods in any season or weather /n
- Familiarity with computer operating systems, consumer and commercial communications devices such as smartphones, routers and wireless equipment, and computer software applications /n
- Valid driver’s license with a satisfactory driving record meeting Spectrum standards /n /n Preferred Qualifications /n Experience /n /n
- 1+ years of sales or related work experience /n /n Skills /n /n
- Understanding of communications technologies and services, particularly data networking fundamentals /n
- Knowledge of cable or telecommunications services /n
- Experience educating consumers about products and services /n
- Success in sales, prospecting or cold calling, with direct sales experience preferred /n /n

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📌 Sales Representative (Maitland)
🏢 Charter Communications
📍 Maitland