Sales Team Executive / Personal Assistant

LJ Hooker Property Collective | Beenleigh

LJ Hooker Property Collective is looking for a highly organised and proactive Sales Team Executive / Personal Assistant to join the Ben & Eileen Team.

This is more than a traditional administration role. We're looking for someone who can take ownership of the administrative and operational side of a busy sales team, anticipate what needs to happen next and make sure listings, clients and opportunities continue moving.

The role creates capacity for Ben and Eileen to focus on meeting clients, appraising, negotiating, listing and building relationships, while you keep the team organised, responsive and on track.

What You'll Be Doing

Listing Administration

- Prepare and coordinate Form 6 documentation

- Coordinate photography, floorplans, marketing and property preparation

- Liaise with vendors and trades

- Coordinate advertising and property launches

- Maintain accurate property information across Vault, Trello and relevant systems

- Track outstanding requirements and ensure deadlines are met

Offers & Contracts

- Capture offer and buyer information accurately

- Coordinate accepted-offer handover to the Contracts Team

- Ensure all required information is provided for contract preparation

- Update CRM and internal systems

- Follow up missing information and escalate matters requiring agent input

Client Communication

- Assist with regular vendor and buyer communication

- Monitor team communication channels and outstanding actions

- Ensure client requests are acknowledged and followed up

- Assist with pre- and post-appointment communication

- Coordinate settlement and post-settlement follow-up

- Help ensure clients receive proactive communication rather than needing to chase the team

CRM,



Appraisals & Pipeline

- Prepare appraisal requests received by the team

- Maintain accurate and complete CRM records

- Keep opportunity stages, notes, sources and next actions up to date

- Identify overdue follow-ups, upcoming settlements and opportunities requiring attention

- Help maintain the CRM as a reliable source of information for the team

Prospecting & Database Engagement

- Follow up past clients, buyers and appraisal opportunities

- Assist with buyer-to-seller and database engagement

- Reconnect with dormant opportunities

- Support campaign-specific prospecting

- Identify genuine property opportunities for the team

Agent Marketing

- Assist with agent marketing and brand-awareness plans

- Coordinate campaigns with our internal marketing team and external suppliers

- Maintain marketing calendars and campaign timelines

- Monitor campaign activity and approved expenditure

Client Reviews

- Coordinate buyer and seller review requests

- Follow up outstanding reviews

- Maintain accurate records of review activity

- Identify positive client stories suitable for testimonials and marketing

Diary & Team Coordination

- Coordinate appointments, meetings and appraisal and listing preparation

- Keep track of actions and follow-ups

- Help prioritise team commitments

- Anticipate upcoming requirements and keep the team organised





Systems & Continuous Improvement

- Help document and improve team processes, checklists and workflows

- Identify opportunities to simplify and automate administration

- Build processes that are easy for others to follow and less reliant on individual memory

What We're Looking For

You'll be someone who is organised, accountable and comfortable taking ownership rather than waiting to be told what to do next.

You'll also bring

- Strong attention to detail and time-management skills

- Excellent written and verbal communication

- Confidence dealing with clients and suppliers

- Ability to manage competing priorities and deadlines

- Strong computer and CRM skills
- A proactive and solutions-focused approach

- Ability to learn systems and processes quickly

- Previous real estate or sales administration experience would be highly regarded

Why Join Property Collective?

- Work directly with an experienced and established sales team

- Wide-ranging role across listings, clients, marketing and sales operations

- Established LJ Hooker office with a strong local presence

- Supportive and collaborative team workplace

- Modern Beenleigh office

- Ongoing training and professional development

- Competitive salary based on experience

- Long-term opportunity within a growing business

We're looking for someone who enjoys being the person behind the scenes who keeps everything moving — someone who takes ownership, thinks ahead and gets satisfaction from helping a busy sales team perform at its best.

If that sounds like you, we'd love to have a confidential conversation.

Apply through SEEK or submit your application to **@ljhcollective.com.au.

LJ Hooker Property Collective | Beenleigh

📌 Sales Team Executive / Personal Assistant (Beenleigh)
🏢 LJ Hooker Property Collective
📍 Beenleigh