Job Description

Business Analysis and Continuous Improvement n

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- Elicit, analyse and validate business requirements with stakeholders
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- Develop fit‑for‑purpose artefacts including requirements documentation, process maps, business cases and user stories (where applicable)
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- Maintain requirements traceability and manage scope and change impacts
n

Process Improvement nn
- Identify opportunities for process improvement, simplification and standardisation
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- Apply continuous improvement and Lean principles where appropriate
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- Support benefits identification, measurement and realisation
n

Project Delivery and Governance Support nn
- Work with project managers and delivery teams to support planning and execution of improvement initiatives
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- Contribute to initiative intake, prioritisation and portfolio activities
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- Support testing, implementation planning and change readiness activities
n
- Ensure alignment with organisational governance, assurance and compliance requirements
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Data Reporting and Insights nn
- Support the development of reports, dashboards and insights for leadership forums
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- Ensure clarity, integrity and accuracy of analysis and recommendations
n

Business Analysis and Continuous Improvement nn
- Elicit, analyse and validate business requirements with stakeholders
n
- Analyse current‑state ("as‑is") processes, systems and data flows
n
- Define future‑state ("to‑be") processes, capabilities and operating models
n
- Develop fit‑for‑purpose artefacts including requirements documentation, process maps, business cases and user stories (where applicable)
n
- Maintain requirements traceability and manage scope and change impacts
n

Process Improvement nn
- Identify opportunities for process improvement, simplification and standardisation
n




- Apply continuous improvement and Lean principles where appropriate
n
- Support benefits identification, measurement and realisation
n

Project Delivery and Governance Support nn
- Work with project managers and delivery teams to support planning and execution of improvement initiatives
n
- Contribute to initiative intake, prioritisation and portfolio activities
n
- Support testing, implementation planning and change readiness activities
n
- Ensure alignment with organisational governance, assurance and compliance requirements
n

Data Reporting and Insights nn
- Analyse qualitative and quantitative data to inform evidence‑based decision‑making
n
- Support the development of reports, dashboards and insights for leadership forums
n
- Ensure clarity, integrity and accuracy of analysis and recommendations
n

n

Opportunity to shape core foundations and drive meaningful impactBroad, strategic exposure across the organisation

Qualifications and Experience n

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- Demonstrated experience delivering end‑to‑end business analysis activities, including requirements elicitation, current‑and‑future‑state analysis and development of fit‑for‑purpose artefacts
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- Experience working across multiple business domains and partnering with stakeholders in operations, finance, IT or human resources
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- Experience working in a for‑purpose, public sector or regulated environment
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- Tertiary qualification in Business, Information Systems,



Finance or a related discipline
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- Business Analysis certification (e.g. CBAP, CCBA, Agile BA, or equivalent)
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Skills, Knowledge and Behaviours nn
- Strong business analysis capability, including process modelling and structured problem‑solving
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- Ability to analyse and interpret qualitative and quantitative data
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- High‑level written and verbal communication skills, including producing transparent documentation for diverse audiences and senior leaders
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- Proven facilitation skills across workshops, interviews and working sessions
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- Ability to influence and collaborate effectively in a matrix environment
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- Capacity to balance strategic thinking with delivery detail, operating in ambiguity and change
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- Strong organisation skills with attention to detail and ability to manage multiple priorities
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- Proactive, solutions‑focused mindset with a continuous improvement orientation
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This organisation is a respected Not For Profit organisation. Known for its commitment to making a positive difference, this small‑sized organisation provides a supportive environment where employees can thrive and contribute meaningfully to its mission.

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- Competitive salary package
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- Permanent position within a supportive and collaborative work environment.
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- Opportunity to contribute to meaningful projects in the Not For Profit sector.
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- Professional development opportunities within the Technology department.
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- Flexible work arrangements to support work‑life balance.
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If you are passionate about making a difference and have the skills required to excel as a Business Analyst, we encourage you to apply and join a team that values innovation and impact.

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📌 Business Analyst - NFP (Victoria)
🏢 Michael Page
📍 Victoria