26 Sep
|
Retail For The People
|
Sydney
26 Sep
Retail For The People
Sydney
/n SENIOR CLIENT ADVISOR/n PALM BEACH FLAGSHIP | ROYAL POINCIANA PLAZA /n Join a luxury women’s fashion house with a devoted global following, celebrated for its sophisticated, contemporary collections and conversation-worthy design. As the brand steps into the sunny Floridian retail landscape, we are seeking best-in-class Senior Client Advisors to help bring our Palm Beach flagship to life for a long-term pop-up at Royal Poinciana Plaza. /n This is a rare opportunity to help shape a brand’s presence in one of the most influential luxury retail destinations in the country—serving a discerning, style-savvy, and relationship-driven clientele. /n Our ideal candidates are polished, charismatic, and deeply client-focused—natural hosts who combine impeccable style instincts with intuition, warmth, and a passion for elevated retail experiences. /n This isn’t just a sales role. It’s a ground-floor chance to build lasting client relationships, deliver exceptional service, and become a trusted style partner to a sophisticated, global customer.
The Role/n As a Senior Client Advisor, you will be one of the key faces of the Palm Beach flagship—responsible for delivering a highly personalized, high-touch client experience while driving strong individual and store sales performance. You will bring the brand to life through thoughtful styling, intentional service, and a deep understanding of product, fit, and client needs. /n This role is ideal for a confident, entrepreneurial luxury retail professional who thrives in relationship-driven environments and takes pride in building a loyal client book. Profile of the Ideal Candidate/n /n
- /n A passionate luxury retail professional with a strong appreciation for fashion, styling, and world-class service /n
- /n Naturally warm, engaging, and poised, with the ability to build genuine rapport and long-term client relationships /n
- /n Commercially minded and results-driven, with a consistent record of meeting or exceeding individual sales goals /n
- /n Detail-oriented and highly organized,
with a strong eye for maintaining an elevated, visually cohesive selling setting /n
- /n Energized by fast-paced, high-touch retail and comfortable taking ownership on the sales floor /n Key Requirements/n /n
- /n 1–2+ years of luxury or premium retail experience, preferably in women’s ready-to-wear or multi-brand boutiques (required) /n
- /n Proven ability to drive sales through clienteling, styling, and personalized service /n
- /n Strong understanding of client experience standards and foundational retail operations (POS, inventory, cash handling) /n
- /n Familiarity with Shopify POS, RFID systems, and Microsoft Office is a plus; comfort learning new systems is essential /n
- /n Flexibility to work weekends, evenings, and key trading periods/holidays /n
- /n A highly motivated seller who actively builds and maintains a client book through relationship-building with walk-ins and private appointments, treating personal sales performance as a core driver of both individual and store success /n What You’ll Own/n Client Experience & Clienteling /n /n
- /n Deliver a refined, intentional, and elevated experience for every client, from first greeting through checkout /n
- /n Act as a trusted advisor—listening carefully, offering thoughtful guidance, and curating looks aligned with each client’s lifestyle and wardrobe /n
- /n Build loyalty and repeat business through follow-up, outreach, and personalized clienteling /n /n Sales Performance /n /n
- /n Consistently achieve and exceed individual sales, conversion, UPT, and AUR targets /n
- /n Proactively identify selling opportunities, including cross-selling and up-selling /n
- /n Contribute meaningfully to daily, weekly, and monthly store sales goals /n /n Visual Merchandising & Brand Presentation /n /n
- /n Maintain exceptional standards of product presentation, sizing, and replenishment on the sales floor /n
- /n Ensure the store environment reflects the brand’s refined aesthetic at all times /n
- /n Share client insights and selling feedback to support merchandising and buying decisions /n /n Operations & Team Support /n /n
- /n Support daily operations including stock receiving, transfers, inventory counts, and fitting room flow /n
- /n Adhere to all policies and procedures related to loss prevention, cash handling, and transaction accuracy /n
- /n Collaborate closely with store leadership and teammates to create a cohesive, high-performing environment /n
- /n This role includes keyholder responsibilities, such as opening and closing procedures and floor leadership, as needed /n Success Metrics/n /n
- /n Achievement of individual sales, conversion, UPT, and AUR goals /n
- /n High levels of client satisfaction, loyalty, and repeat visits /n
- /n Strong contribution to overall store performance /n
- /n Consistent adherence to brand standards across service, presentation, and operations /n Why You’ll Love Working Here/n Senior Client Advisors enjoy elevated benefits designed to support success and creativity, including: /n /n
- /n Competitive hourly compensation plus performance-based commission /n
- /n Generous monthly wardrobe allowance /n
- /n Employee discount /n Ready to Join Us?/n We’d love to meet you. Please submit your resume for consideration. Applications are reviewed on a rolling basis; only shortlisted candidates will be contacted due to anticipated volume. /n This brand believes the strongest teams are diverse teams. Applicants from all backgrounds are encouraged to apply—especially those who share a passion for intentional fashion, elevated retail, and exceptional client experience. /n Start Date: January 2026 /n
📌 Senior Client Advisor - Palm Beach Luxury Flagship (Sydney)
🏢 Retail For The People
📍 Sydney