/n SENIOR CLIENT SERVICES ADMINISTRATOR – NORTH GOLD COAST – ESTABLISHED ACCOUNTING FIRM (JOB ID 1081) /n /n

- /n Are you an experienced Receptionist or Administrator within public practice accounting? /n /n /n
- /n Do you thrive in a fast-paced professional office where client service, organisation and attention to detail are essential? /n /n /n
- /n Looking for long-term career stability within a respected accounting firm that values professionalism, reliability and team support? /n /n Our client is a well-established North Gold Coast accounting practice seeking a polished, proactive and highly organised Senior Client Services Administrator to become the central support person for their busy professional team. This is a pivotal front-of-house and administration role where you’ll manage client interactions, coordinate daily operations and support accountants with essential administrative, compliance and client service functions. /n The Role: /n /n
- /n Manage front desk operations and act as the first point of contact for clients /n /n /n
- /n Coordinate client appointments, meetings and diary management for the accounting team /n /n /n
- /n Liaise professionally with clients, accountants, the ATO and external providers /n /n /n
- /n Prepare, process and send digital forms including Docusign and electronic lodgements /n /n /n
- /n Maintain accurate client databases, records and documentation systems /n /n /n
- /n Assist with tax agent administration and client list management /n /n /n
- /n Support accountants with administrative and compliance-related tasks /n /n /n
- /n Manage scanning, filing and general office coordination duties /n /n /n
- /n Provide high-level administrative support within a busy, high-service professional office /n /n About You: /n /n
- /n Minimum 2+ years’ experience within an accounting practice or professional services administration role /n /n /n
- /n Corporate presentation with exceptional customer service capability /n /n /n




- /n Strong written and verbal communication skills with a professional phone manner /n /n /n
- /n Intermediate MS Word, Excel and Outlook skills /n /n /n
- /n High attention to detail and accuracy /n /n /n
- /n Ability to multitask, prioritise and self-manage in a busy environment /n /n /n
- /n Calm, proactive and confident supporting high-expectation clients /n /n /n
- /n Experience with Sage Handisoft, Tax Agent Portal, Xero, MYOB or QuickBooks advantageous /n /n /n
- /n Motivated, organised and seeking a long-term administration career /n /n What’s On Offer: /n /n
- /n Reliable long-term opportunity with a respected, growing accounting firm /n /n /n
- /n Diverse role across reception, administration, client service and compliance support /n /n /n
- /n Supportive team culture with approachable leadership and direct Partner access /n /n /n
- /n Genuine work/life balance and employee benefits /n /n /n
- /n Strong career development and progression within a growing business /n /n /n
- /n Exposure to public practice systems and professional services operations /n /n /n
- /n North Gold Coast location with convenient parking /n /n /n
- /n Opportunity to become a valued part of a high-performing professional office /n /n If you are a confident, detail-focused accounting administrator or receptionist seeking a genuine long-term opportunity, this role offers the chance to build a rewarding career within a supportive accounting practice where your professionalism, organisation and client service skills will be highly valued. /n Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia will be considered. /n HOW TO APPLY /n Submit your résumé and application letter now by clicking the 'Apply To This Job' button. /n /n For confidential discussion regarding this and other positions, we invite you to contact us directly on 07 5573 4215. /n Confidentiality is assured – Your application will be handled according to our Privacy Policy: /n Protecting the privacy of candidates, clients and other users /n

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📌 Senior Client Services Administrator - North Gold Coast - Established Accounting Firm
🏢 CDMGURU
📍 Gold Coast