Student Complaints & Appeals Specialist (New South Wales)

Student Complaints & Appeals Specialist (New South Wales)

26 Sep
|
Laureate Australia
|
New South Wales

26 Sep

Laureate Australia

New South Wales

Torrens University Australia is seeking a Student Complaints Officer to support the Student Complaints Manager in resolving a large volume of student complaints and appeals, including matters relating to academic integrity and generative AI.

You will investigate, assess evidence, prepare explicit summaries, and draft outcome correspondence while ensuring transparency and auditable records. The role is full-time with hybrid flexibility at the Surry Hills campus in Sydney.

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📌 Student Complaints & Appeals Specialist (New South Wales)
🏢 Laureate Australia
📍 New South Wales

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