About the role

Northside Gynaecology is seeking an experienced Senior Medical Secretary to join our thriving practice in North Lakes, QLD. This is a full-time position that plays a critical role in the smooth operation of our gynaecological services.

As Senior Medical

Secretary, you will be responsible for providing high-level administrative support to our medical practitioners and ensuring exceptional service delivery to our patients. This role is pivotal in maintaining the efficiency, organisation and qualified standards of our clinic whilst supporting both clinical and administrative functions.

Key responsibilities

- Manage complex diary schedules and appointment systems for multiple practitioners, optimising clinic flow and patient experience
- Prepare and maintain comprehensive medical records, ensuring accuracy, confidentiality and compliance with healthcare regulations
- Coordinate patient communications including appointment confirmations, follow-ups and administrative correspondence
- Draft and format clinical correspondence, reports and documentation with precision and attention to detail
- Process and manage referrals, pathology requests and imaging orders in a timely manner
- Oversee administrative workflows and supervise junior administrative staff as required
- Liaise between practitioners, patients, allied health professionals and external healthcare providers
- Maintain confidentiality and manage sensitive patient information in accordance with privacy legislation
- Manage incoming calls, enquiries and general reception duties with professionalism and empathy




- Support the practice manager with administrative projects and initiatives to improve clinic operations

What we're looking for

- Minimum 5+ years' experience as a medical secretary or in a similar healthcare administrative role
- Proven experience working in a medical practice or clinical environment, ideally in gynaecology or women's health
- Advanced proficiency with medical practice management software and Microsoft Office applications
- Exceptional organisational skills with the ability to manage multiple priorities and meet tight deadlines
- Strong written and verbal communication skills with a professional and courteous manner
- Thorough understanding of medical terminology, clinical procedures and healthcare compliance requirements
- Ability to maintain strict confidentiality and handle sensitive patient information with discretion
- Demonstrated leadership qualities and ability to mentor junior staff members
- Excellent attention to detail and commitment to accuracy in all administrative tasks
- Current knowledge of relevant privacy legislation and medical record management standards
- Preferably VCE or equivalent qualification; certification in medical secretarial practice is highly valued

What we offer At Northside Gynaecology, we are committed to fostering a supportive and professional workplace culture.





We offer competitive remuneration commensurate with experience, along with a range of benefits designed to support your wellbeing and career development. Our practice provides opportunities for professional growth and ongoing training to enhance your skills and knowledge. We value work-life balance and offer flexible working arrangements where possible.

Our team is dedicated to providing exceptional patient care in a collaborative environment where your contributions are recognised and appreciated. We encourage a culture of continuous improvement and invest in our staff to ensure their success and satisfaction.

About us

Northside Gynaecology is a leading women's health practice located in North Lakes, Queensland. We are committed to providing comprehensive gynaecological services with a focus on patient-centred care, clinical excellence and compassionate support. Our experienced team of practitioners and administrative staff work together to deliver high-quality healthcare services to women across the region.

We pride ourselves on maintaining the highest standards of professionalism, privacy and clinical practice. Our practice is dedicated to supporting women's health at every stage of life, and we foster an environment where both staff and patients feel valued and respected.

Ready to join our team?

If you meet the above criteria and are passionate about delivering exceptional administrative support in a healthcare setting, we would like to hear from you. Please submit your resume, cover letter and contact details to apply now. We look forward to receiving your application.

📌 SENIOR MEDICAL SECRETARY (North Lakes)
🏢 Important Group
📍 North Lakes