The Royal Australasian College of Surgeons in Melbourne is seeking a Transformation Lead to own the end-to-end member experience and growth. You will review the current journey, design a future operating model, and implement acquisition, engagement and retention strategies with measurable outcomes.
You will lead CRM initiatives (Microsoft Dynamics) and establish governance, standards and capability while simplifying processes for better member engagement.
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📌 Senior Transformation Lead – Member Experience & Growth (Melbourne)
🏢 The Royal Australasian College of Surgeons
📍 Melbourne
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