We are seeking expressions of interest for a Senior Safety and Compliance Officer based at Toowoomba. In this role you will contribute to the safety of all transport users and protect Queensland road infrastructure by influencing the public and industry to ensure compliance with all relevant legislation. The role balances education and quality customer service with enforcement.
Key Responsibilities
- Lead and manage a team by managing and supervising staff including recruitment and selection, performance management, training and developing staff, ethical behaviour and decision-making and by providing a protected and healthy workplace through managing resources to ensure compliance with workplace health and safety legislation, codes of practice, standards and departmental policy and procedures including risk management and corrective action programs.
- Provide expert advice and education to stakeholders including members of the public, transport industry, other government and law enforcement agencies in relation to legislation, procedures and standards to encourage and ensure road use compliance and road safety.
- Develop and manage a program of activities to improve road usage, ensure road safety and protect road infrastructure and provide input into the development of compliance strategies for the Region in relation to the provision of achievable compliance outcomes.
- Manage and take responsibility for operations, rosters and budgets to ensure the achievement of delivery unit outcomes to agreed performance standards and targets in a cost effective and timely manner.
- Lead, plan and manage significant and complex and extensive vehicle inspection programs, audits and investigations.
- Plan and manage intelligence gathering and surveillance activities to support compliance outcomes and effective reporting.
- Monitor and oversee quality and standards within the team including the issue of official departmental documents in accordance with legislative requirements.
- Approve business exceptions to regulatory requirements and coordinate follow up enforcement action to ensure road users comply with legislation.
- Monitor practices and trends relating to road use compliance and road safety, provide operational input into the development of compliance strategies for the region and recommend amendments to legislation, policies, strategies and procedures to improve compliance outcomes.
- Prepare high quality complex reports and correspondence.
- Represent NHVR at court hearings and provide advice on matters relating to offences.
To be successful for this role you will have:
- A current ‘C’ class driver’s licence.
- Required to work irregular hours on a non-continuous shift basis. Night and week-end work will be involved.
- Required to wear and maintain uniforms provided by NHVR.
- Travel for extended periods throughout the region or state as directed.
- Work under isolated and adverse conditions, which could include attending vehicle accidents.
- Lift and use testing equipment (e.g. electronic weighing devices).
- A criminal history check will be conducted on the recommended person for the role. Applicants will have their road use history and criminal history taken into consideration during the selection process.
- Possess a current Certificate IV in Government (Road Transport Compliance) and modules of a Certificate IV in Government (Investigation) as well as Senior First Aid. (desirable)
- Demonstrated competence in undertaking and supervising complex and sensitive audits, vehicle inspections and investigations. (desirable)
Recruitment Process
Please submit a cover letter and resume outlining your experience
- Applications close 28th September 2026
- Interviews 30 September – 2 October 2026