About the role The Shop Assistant is responsible for a range of tasks in the retail environment, including packing and organising stock, assisting with stock rotation, and ensuring the shop floor is well-maintained.

The Shop

Assistant also performs customer service duties such as operating the register, assisting customers, and ensuring a smooth and efficient shopping experience. You will be expected to always represent Byrnes Meats in a friendly, positive and professional manner with all dealings of customer interactions and business matters.

Key responsibilities

- Operate the cash register, ensuring all transactions are processed efficiently and accurately

- Handle cash and payments responsibly, following all cash handling procedures and ensuring all till balances are accurate

- Ensure proper record-keeping for sales transactions and returns

- Provide exceptional customer service, assisting customers with any questions, concerns or issues they may have

- Cook hot food each morning for the Bain Marie, including preparing hot meals, snacks, and other ready-to-eat products for sale

- Ensure food safety and hygiene when handling, cooking, and storing hot food, keeping products at the correct temperature for customer purchase

- Weigh,



package, and label meats accurately, ensuring proper labelling with pricing, product descriptions, and other necessary information

- Stack and display products on shelves, ensuring shelves are well-organised and visually appealing to customers

- Rotate stock regularly according to FIFO (First In, First Out) guidelines, ensuring products are fresh and within their expiry dates

- Receive and sign for deliveries, ensuring that all stock is accounted for and stored correctly

About you

- Previous experience in a retail or customer service role

- Collaborates effectively with all team members to ensure smooth and efficient operations

- Flexibility and willingness to assist in various tasks as needed

- Multitasking and time-management skills, with the ability to prioritise tasks

- Solid attention to detail for organising stock and managing inventory

- Basic numeracy skills for handling cash transactions and operating the register

- Well-developed customer service skills

- Ability to work well under pressure and meet deadlines

- Excellent organisational and communication skills

📌 Shop Assistant (Cairns)
🏢 Byrnes Quality Meats
📍 Cairns