About the Role:
A well-established organisation is seeking an experienced Customer Service Consultant to join their team on a temporary basis. This is a fast-paced and hands-on role where you’ll be responsible for managing customer enquiries, processing orders and coordinating deliveries. You’ll work closely with customers and internal teams to ensure orders are handled accurately and issues are resolved quickly.

Key Responsibilities:

- Manage day-to-day customer enquiries via phone and email.
- Process customer orders and purchase orders through SAP.
- Coordinate stock availability, deliveries and customer requirements.
- Resolve customer and order-related queries.
- Liaise with Sales, Warehouse, Logistics and other internal teams.
- Follow up outstanding orders and keep customers updated.
- Maintain accurate customer and order records.
- Provide general administration and customer service support.

Skills & Experience:

- Previous experience in Customer Service,



Order Management or Administration.
- SAP experience is essential.
- Strong administration and organisational skills.
- Excellent attention to detail and accuracy.
- Confident managing multiple priorities in a busy environment.
- Strong communication and stakeholder management skills.
- Proactive, resourceful and solutions-focused.
- A genuine customer-first approach and willingness to take ownership.

About the Company:

A well-established organisation with a robust presence across the Australian market. The business has built a reputation for quality products, strong customer relationships and a collaborative team environment. You’ll be joining an established team where you can hit the ground running, make an immediate impact and utilise your Customer Service and SAP experience.

📌 Customer Service Consultant (Victoria)
🏢 Sharp & Carter
📍 Victoria