? Support Partner – Help Older Australians Stay Independent (Hybrid Role) ?

South Melbourne | Full Time | 3 days in office

If you enjoy helping people feel confident, supported, and in control of their lives — this could be a really excellent fit.

We’re looking for someone who genuinely cares about people, communicates well, and wants a role where they can make a real difference (without burnout or unrealistic expectations).

Whether you’ve been a Care Manager, Case Manager, or Coordinator, if you understand Home Care Packages, particularly Self Managed, and like building relationships — we’d love to hear from you.

What makes this role different

- A supportive, easy-going team that actually helps each other out

- Hybrid setup so you get balance between home and office

- A role focused on guiding and supporting — not rushing through visits

- Real career growth as the team continues to expand

- Extra perks like your birthday off + a “YOLO Day” (yes, really)

What you’ll be doing

- Supporting older Australians to stay independent at home

- Working with customers and families to build simple,



practical care plans

- Helping people understand and use their Home Care Package funding

- Running Telehealth check-ins, reviews, and support calls

- Keeping things organised, compliant, and running smoothly behind the scenes

What we’re looking for

- Around 1+ year experience in aged care (Care Manager, Case Manager, Coordinator or similar)

- A good understanding of Home Care Packages

- Comfortable using systems and typing while talking on calls

- Someone calm, organised, and easy to talk to

- Most importantly — someone who genuinely cares about helping people

Why this role matters

This isn’t just admin or ticking boxes — you’ll be helping people stay in their homes, maintain independence, and feel more in control of their lives.

It’s meaningful work, with a team that actually values what you do.

Keen to apply?

If this sounds like you, don’t overthink it — apply now. Even if you don’t tick every single box, we’d still love to hear from you.

📌 Support Partner / Care Manager (South Melbourne)
🏢 Adelaide Mason
📍 South Melbourne