Parts Interpreter / Customer Service Representative

Located in Ingleburn, NSW

Monday–Friday | 7:00 AM–3:00 PM

Full time Position

About Our Client

Our client is a leading provider of specialised lighting, pumping, power generation, and mechanical equipment solutions. They support a diverse range of industries by supplying quality equipment, spare parts, and technical services to meet customers' operational needs.

What You Will Be Doing
Provide customer and technical support for products and parts
Handle customer enquiries, parts interpretation, and quotations
Support sales and engine quotations
Manage CRM cases, orders, and customer enquiries
Process parts orders through the ERP system
Track deliveries and coordinate with internal teams
Maintain customer relationships and accurate records

What You Will Need




Customer service and parts interpretation experience
Knowledge of mechanical equipment, pumps, gensets, lighting, and diesel engines
ERP, CRM, and Microsoft Office experience
Ability to interpret parts and maintenance manuals
Strong communication, customer service, and organisational skills
Technical customer support or parts sales experience
Knowledge of M3 is highly regarded

What's in It for You?
Full-time opportunity
Supportive team setting
My Perks – Working with WorkPac means you can access major discounts across leading retailers, explore the Wellbeing Hub, as well as special offers through our partnership with Flare
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📌 Parts Interpreter / Customer Service Sydney
🏢 Workpac Group
📍 Sydney