Title: Admin & Sales Support Representative

Location: Altona North

Employment Type: Permanent Full time

About the Role:

We are seeking a proactive and customer-focused Admin & Sales Support Representative to join our Fleet Management team. Working closely with Relationship Managers and Sales Managers, you will play a key role in supporting corporate fleet customers, managing vehicle-related processes, and delivering outstanding customer service.

Key Responsibilities:
Build and maintain solid relationships with corporate fleet customers.
Prepare accurate vehicle quotations, contracts, and sales documentation.
Manage the vehicle lifecycle, including orders, registrations, deliveries, renewals, replacements, and end-of-lease activities.
Coordinate with dealerships, suppliers, and internal stakeholders to ensure seamless customer outcomes.
Support customer retention and portfolio growth by identifying opportunities and providing proactive service.




Monitor fleet data and reports to identify customer needs and business opportunities.
Manage customer enquiries and requests from start to completion, ensuring timely communication and follow-up.
Collaborate with Credit, Operations, and other internal teams to resolve customer requirements efficiently.

About You:
Strong customer service and relationship-building skills.
Excellent communication skills, both written and verbal.
Highly organised with the ability to manage multiple priorities and deadlines.
Solid attention to detail and commitment to accuracy.
Able to work independently and collaboratively in a fast-paced environment.
Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint.
Experience in fleet management, automotive, leasing, finance, customer service, account management, or sales support is highly regarded but not essential.

📌 Fleet Administrator Altona
🏢 Hays
📍 Altona