As the first point of contact for our patients, you will play an important role in creating a positive and welcoming experience.
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Key responsibilities
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Welcoming patients and providing friendly, professional customer service
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Answering and managing telephone enquiries
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Booking and managing patient appointments
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Processing payments and Medicare billing
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Managing patient records and maintaining accurate information
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Liaising with doctors, nurses and other members of the clinical team
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Responding to patient enquiries in person, by phone and electronically
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Maintaining a clean, organised and skilled reception area
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General administrative and reception duties
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About you
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Friendly, skilled and approachable
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Confident communicating with patients and healthcare professionals
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Highly organised with excellent attention to detail
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Able to remain calm and professional in a busy workplace
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Reliable, punctual and a strong team player
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Comfortable using computers and learning medical practice software
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A friendly and supportive working environment
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A professional and welcoming medical practice
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The chance to work alongside an experienced healthcare team
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Training and support
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Variety in your day-to-day responsibilities
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Opportunity for ongoing employment for the right person
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About us
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Our Cassia Medical Centre is a friendly and welcoming medical practice located in Varsity Lakes on the Gold Coast. We are committed to providing high-quality, patient-centred healthcare in a professional, friendly and supportive environment.
📌 Medical Receptionist Friendly Gp Practice City Of Gold Coast (Australia)
🏢 Kiro Marc Medical
📍 Australia
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