NTT DATA, Inc. in Sydney is seeking a Managed Services Service Desk Agent to act as the senior point of contact for clients and vendors.
You will handle calls, chats, tickets, and mailbox management while applying standard operating procedures to incidents and service requests. You will log and diagnose requests across the full product range, provide timely updates, and collaborate with resolver groups to ensure timely resolutions.
J-18808-Ljbffr
📌 Senior It Service Desk Lead: Client & Vendor Support Sydney (Australia)
🏢 Ntt Data
📍 Australia
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