We are seeking an experienced, detail focused Customer Service Administrator to join an established industrial operation in the Cleveland region.

This is an excellent prospect for an experienced administrator looking for ongoing work in a busy customer service environment. Previous experience in administration, data entry and ERP systems will be highly regarded.

What's on Offer
Ongoing casual chance
Consistent Monday to Friday work
8:00am to 4:00pm hours
Stable, ongoing assignment
Office based working environment
Work within an established Customer Service team
Opportunity for an immediate start

The Role
Providing day-to-day administrative and data entry support to the Customer Service team
Processing and entering customer orders and information accurately
Maintaining and updating customer, order and job records
Managing emails and assisting with customer enquiries
Preparing, updating and filing customer and order documentation
Assisting with purchase orders, delivery information and other customer documentation
Liaising with internal teams regarding orders, deliveries and customer requirements
Completing high volume data entry accurately and within required timeframes




Updating information across existing and new ERP systems
Assisting with spreadsheets, reporting, filing and general administration
Identifying and escalating discrepancies or customer issues to the appropriate team member

About You
Previous administration or customer service experience
Robust administration and data entry skills
Excellent attention to detail
Positive written and verbal communication skills
Strong customer service skills
Confident using Microsoft Office
Experience using ERP or similar business systems
Comfortable completing high volume data entry
Strong organisational skills
Reliable, qualified and able to work effectively within a team
Full Australian work rights

HOW TO APPLY

Please send your resume highlighting your qualifications and relevant experience. We will contact selected candidates for interviews.

Note: Only applicants who meet the requirements will be considered. Thank you for your understanding.

At Workhorse Staffing, we value diversity and are an equal-opportunity employer. All qualified applicants will receive consideration for employment.

We look forward to receiving your application!

📌 Customer Service Admin Cleveland
🏢 Workhorse Staffing
📍 Cleveland