Job Description Melbourne Veterinary Specialist Centre is a multi-disciplinary specialist hospital supporting referring veterinarians across Melbourne and regional Victoria.

We offer a genuinely collaborative team environment with access to multiple specialty services and a varied caseload.

And importantly - culture matters here.

We work hard, but we also make sure we enjoy where we work. Expect a supportive team, plenty of humour, and people who actually like working together. We're looking for someone who not only has the skills, but is also a great fit for our team.

Love helping people, thrive in a busy environment and enjoy being part of a genuinely supportive team?

We're looking for a

Casual and Part-Time Client Services Team Member

to join our reception team at Melbourne Veterinary Specialist Centre (MVSC). You'll be one of the first people our clients, referring veterinarians and visitors interact with, making this a vital role within our hospital.

What's on offer

Casual or Part-Time role (3 - 4 days per week)

Above award salary

No public holidays

Glen Waverley & Essendon Fields locations

Some Saturday shifts

Supportive team culture

Interesting and varied caseload

Professional development prospects

About the role





This is a busy and rewarding client services role within a multi-disciplinary specialist veterinary hospital.

Based primarily at our Glen Waverley hospital, you'll also work fortnightly shifts at our Essendon Fields clinic and participate in a rotating Saturday roster.

Key responsibilities include:

Welcoming clients and visitors

Providing exceptional customer service

Managing a busy phone system

Scheduling appointments

Email communication with clients and referring clinics

Maintaining accurate records

Processing payments

General reception and administrative duties

About you

Previous reception, administration or customer service experience

Veterinary or healthcare experience highly regarded

Strong communication and organisational skills

Compassionate and qualified approach to clients

Ability to multitask in a fast-paced workplace

Confident using computer systems

Able to work across both locations

Available for occasional Saturday shifts

Positive, team-focused attitude

If you enjoy building relationships, providing exceptional service and being part of a supportive team, we'd love to hear from you.
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📌 Client Services Representative Mvsc Glen Waverly Port Phillip City
🏢 Melbourne Veterinary Specialist Centre
📍 Port Phillip City