AFCA is seeking an Ombudsman to join the Banking & Finance (Small Business & Transactions) team in Melbourne. The role focuses on resolving standard and complex disputes and upholding AFCA's fairness principles.
You will lead decisions, coach adjudicators, and contribute to industry leadership while engaging with regulators and members. Legal qualifications and senior executive experience in banking and finance are essential, with a commitment to inclusive, adaptable work and community outcomes.
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