An Education Counsellor role supporting prospective students on suitable education options, courses, and institutions. You will handle enquiries through phone, email, and in-person consultations, follow up with prospective and existing clients, and convert enquiries into applications.

Key responsibilities
Counsel prospective students on suitable education options, courses, and institutions
Handle enquiries through phone, email, and in-person consultations
Follow up with prospective and existing clients and convert enquiries into applications
Achieve individual and team sales and conversion targets
Maintain strong, qualified relationships with clients
Stay updated on university courses, entry requirements, scholarships, and industry developments
Coordinate with education providers and follow up on application outcomes
Maintain accurate and up-to-date records in the CRM




Ensure compliance with company policies and confidentiality requirements
Identify potential issues and elevate them to the appropriate team members

About you
Graduation in any discipline
Minimum 1 year of experience as an Education Counsellor
Strong communication, counselling, and customer service skills
Target-driven with a strong focus on client satisfaction and conversion
Valuable knowledge of Australian education providers and courses will be highly regarded
Must hold valid Australian work rights for full time employment

About us

PFEC Global is a leading education and migration consultancy established in Melbourne in 2006. We support students and aspiring migrants with expert guidance to help them achieve their education and migration goals.
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📌 Education Counsellor New South Wales
🏢 PFEC Global
📍 New South Wales