The Clinic Administrator serves as an integral member of our healthcare team, ensuring the smooth daily operation of our clinic. This role is pivotal in creating an organised and welcoming environment that enhances patient care, supports the clinic mission and contributes to the continuous improvement of the clinic.
Qualifications and experience
2 years’ experience in medical office management or similar
Excellent multitasking and organisational skills
Positive knowledge of medical terminology
Medical office billing experience
Some level of flexibility with working hours
Excellent written and oral communication skills
Proficiency with EMR systems and software applications, including Microsoft Office Suite
Ability to confidently liaise with key stakeholders including doctors and other health professionals
Tasks and responsibilities
Managing and coordinating daily administrative tasks, including scheduling appointments, handling patient enquiries, processing payments and managing billing.
Providing outstanding customer service with compassion and empathy, addressing patient needs efficiently.
Maintaining accurate patient records and ensuring confidentiality and security of sensitive information
Collaborating with medical staff to streamline clinic operations and improve the patient experience
Implementing and monitoring operational procedures to enhance clinic efficiency and effectiveness
Analysing data, conducting surveys and implementing marketing initiatives
Assisting in the organisation of regular staff meetings
Assisting clinicians to perform their duties seamlessly
Interested?
If this sounds like the role for you. Submit a cover letter and up-to-date resume with two qualified referees to [email protected]. We look forward to hearing from you.
If you haven’t heard back from us after 3 business days, please re-submit your application as we have most likely not received it.
Working with the ORSI team
We provide a holistic workplace with a supportive team and prospects to grow and learn through regular in-service and ‘meet and greet’ sessions with surgeons, oncologists and other health professionals in the field. You will be able to take part in or lead our community events and The Learning Hub.
As the clinic receptionist you will be a key part of our tight-knit group. You will enjoy regular team lunches, social events and celebrations, which are never mandatory, but always well attended.