You'll coordinate daily deliveries and collections, plan efficient driver runs and respond to changing priorities throughout the day. You'll prepare driver runsheets, monitor deliveries, track freight with airlines and CTOs, update our eTrack dashboard and ensure freight movements are accurately recorded and closed. This is a hands-on operational role in a quick-paced e-commerce and freight environment combining transport allocation, freight coordination, customer service, compliance and administration.

Key responsibilities

Track and trace freight and keep customers updated on delivery status and delays

Register and process freight accurately within our systems

Coordinate drivers and monitor progress throughout the day

Complete out-turns, pre-alerts and operational file management

Assist with forklift operation, air cargo reporting, billing and general administration

Help resolve delivery delays, freight issues and other day-to-day operational problems

Support customs, biosecurity and regulatory compliance, including underbond movements andICS/eTrack updates





Prepare driver runsheets and monitor deliveries

About you

Experience in transport, logistics, freight forwarding or e-commerce operations

Strong communication, time-management and problem-solving skills

Experience with ICsystem system is preferable but not essential

Experience with customs systems or bonded freight is desirable, but not essential

Reliable, accurate and comfortable taking ownership of your work

Able to communicate confidently with drivers, customers and internal teams

Able to adjust quickly when operational priorities change

Casual position with chance to transition to permanent employment for the right person

Full-time hours Monday to Friday, 7am–3pm

Prospect to build a longer-term career in transport and logistics

Exposure across transport allocation, air freight, customs and operational compliance

About us AMS eGroup is an established international e-commerce logistics business operating from Keilor Park.
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