Are you an experienced hospitality professional who loves leading a team, delivering great customer service and keeping a busy cafe running smoothly?
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We are looking for an enthusiastic and hands-on Cafe Manager to join our team and take responsibility for the day-to-day operations of our busy cafe.
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Are you an experienced hospitality professional who loves leading a team, delivering great customer service and keeping a busy cafe running smoothly?
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We are looking for an enthusiastic and hands-on Cafe Manager to join our team and take responsibility for the day-to-day operations of our busy cafe.
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THE ROLE
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As Cafe Manager, you will be responsible for ensuring the cafe operates efficiently while maintaining high standards across food, coffee, customer service and team performance.
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Your responsibilities will include:
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Overseeing the daily operations of the cafe
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Leading, training and motivating the team
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Managing staff rosters and shift requirements
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Maintaining high food, coffee and service standards
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Managing stock,
ordering and wastage
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Ensuring food safety, cleanliness and workplace safety standards are maintained
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Managing customer enquiries and feedback
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Monitoring sales, labour and operational costs
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Supporting and implementing procedures and systems
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Managing daily opening and closing procedures
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Creating a positive and skilled team culture
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Working hands-on during busy service periods
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ABOUT YOU
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We are looking for someone who:
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Has previous cafe or hospitality management experience
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Is confident leading and managing a team
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Has excellent communication and customer service skills
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Is organised, reliable and proactive
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Can remain calm and focused in a fast-paced environment
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Has solid attention to detail
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Leads by example and isn't afraid to get hands-on
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Has a genuine passion for hospitality and creating a outstanding customer experience
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📌 Cafe Manager New South Wales
🏢 Full Throttle
📍 New South Wales
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