This is a role owning what happens after the Occupation Certificate — purchaser handover, defect rectification, and the strata building bond process. You'll work directly alongside the Head of Construction, who has 20+ years in residential development. On the technical and contested calls you'll be supported, not thrown in.
Key responsibilities
Prepare buildings for handover and manage pre-settlement inspections
Close out PSI defect items before settlement
Be the first point of contact for purchasers through the defect liability period
Work with the builder to compile and issue handover packs: O&M; manuals, warranties, as-builts, keys
Build and run the master defect schedule across live projects in Excel
Log, categorise and track every reported item through to closeout
Coordinate rectification with head contractors, subcontractors and maintenance team, including access and resident notification
Draft defect vs. maintenance assessments for review by the Head of Construction
Run the strata building bond process — lodgement, inspector appointment,
interim report, final report and release of bond
About you
3–5 years in residential construction — contract administration, site management, customer care, defects, or a strata defect consultancy
Advanced Excel: you can build a multi-project tracker, not just fill one in
Trade background or a construction-related degree
Able to inspect a defect, describe it accurately in writing and photograph it properly
Calm and qualified with purchasers
Current driver's licence
Highly Regarded
Exposure to defect liability periods, DLP closeout or PSI processes
Familiarity with the NCC and common residential Australian Standards
Any prior contact with strata committees, building managers or strata managing agents
About us We're a Sydney residential developer delivering apartment projects across the Lower North Shore and Northern Beaches. We stand behind our buildings after completion.
📌 Assistant Post Completion Manager Residential Development Neutral Bay
🏢 Platino Properties
📍 Neutral Bay
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