Equifax Australia & Current Zealand – Brisbane QLD is seeking a Team Leader to empower a team resolving customer issues across Correction, IDR, and EDR, ensuring service excellence and regulatory compliance.
This role focuses on coaching, performance reviews, process improvement, quality assurance, and handling complex escalations, with a 4-day in-office pattern and Friday remote flexibility. You will develop training materials and monitor risk indicators to drive sustainable resolutions.
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📌 Disputes Team Lead & Process Improvement 4 Day In Office Queensland
🏢 Equifax Australia & New Zealand
📍 Queensland
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