Sales and Service Insurance Consultant - Shellharbour - Full Time

Country Services – Shellharbour Village NSW

Country Services Pty Ltd | Authorised Representative of NRMA

Position: Sales and Service Insurance Consultants

Full Time | 9:00am - 5:00pm | Monday – Friday

Sales & Service Insurance Consultant / Authorised Representative of NRMA Insurance

Represent a well-known general insurance brand as an Authorised Representative and join the team on a permanent basis.

Please note: The successful applicant will be employed by Country Services Pty Ltd, not NRMA Insurance.

Join us in a dynamic, customer-first workplace where your people skills and sales acumen make a real impact. This is a front-line customer service role with a strong sales focus, ideal for someone who thrives in a quick-paced team setting and is driven to meet business goals.

As the friendly face and voice of our branch, you'll play a key part in delivering exceptional service and driving success. Your core responsibilities will include:

Providing outstanding customer support, both in person and over the phone, with warmth and professionalism

Providing assistance with NRMA Insurance and The NRMA M&S; products in a way that meets customer needs and builds trust

Collaborating with a small,



high-performing team to achieve individual sales targets and branch-wide goals

Completing training and maintaining compliance, ensuring up-to-date knowledge of products and procedures

Accurately receipting payments for Insurance and Membership transactions with attention to detail

What We’re Looking For:

We’re searching for someone who brings both expertise and enthusiasm to our customer-focused environment. To thrive in this role, you’ll need:

Exceptional customer service skills, backed by at least 1 year of experience in a customer-facing position

Team-oriented spirit with the ability to work closely within a small team to achieve sales targets

Highly developed communication skills, both written and verbal, to connect confidently and clearly

Keen attention to detail, ensuring accuracy in all tasks

Proven problem-solving ability, with creative thinking and sound judgement

Tech-savviness, including proficiency across multiple computer programs

Confident cash handling, ensuring transactions are smooth and accurate

Experience in the banking or insurance sector is a bonus, but not a must—we value your transferable skills and potential
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📌 Sales And Service Insurance Consultant Shellharbour Full Time City Of Shellharbour
🏢 Country Services
📍 Shellharbour