YNA is an 100% Australian owned &operated; company with a focus on providing the best level of support to our clients &our; staff. We have a position for an experienced

Allocations Consultant

to join our busy team on a Full time basis. This is a contact centre role &you; will be required to engage professionally with all stakeholders.

Our core hours are from 4.45am to 11.00pm &we; operate 7 days a week from South Melbourne. In order to be considered for this role you need to be available & flexible for shifts within these hours, weekdays &weekend; work and occasional night duty.

Your tasks will include:

First point of contact for all inbound calls

Outbound calls toexisting clients to fill shifts

Managing existing client base with a sense of urgency

Taking staff availabilityfor shifts &client; bookings for shifts

Managing bookings efficiently via phone &requests; via email.





These rolesare ideally suited to those with call centre &customer; service experience keen to join a growing team in the healthcare sector.

Benefitsto you

Work in a robust,team environment

Long term, future career development opportunities in an expanding company.

About you:

A “can-do” attitude with a positive &skilled; approach

Previous experience in Rostering/Administration role/s would be an advantage

High level time management skills &the; ability to work effectively in a fast-paced environment

Outstanding computer skills especially in Microsoft Office (Outlook, Word, Excel)

Attention to detail & accuracy with data entry, whilst maintaining & protecting confidentiality

YNA is committed to an inclusive workforce & encourages applications from people of culturally diverse backgrounds, including those who identify as part of the Australian Aboriginal and/or Torres Strait Islander Community.
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📌 Allocations Consultant Port Phillip City
🏢 Your Nursing Agency
📍 Port Phillip City