Homely Electrical is seeking a professional, motivated and customer-focused Customer Service Representative to join our growing office team.
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This role is ideal for someone who takes pride in delivering exceptional customer service and thrives in a fast-paced, team-oriented environment. You will play an important role in ensuring our clients receive a professional, seamless and positive experience from their first interaction through to job completion.
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We are looking for someone who is confident, organised, well presented and genuinely committed to providing the highest level of service to our clients.
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Professional and confident communication skills
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Friendly and approachable phone manner
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Solid organisational and time management skills
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Highly motivated with a positive attitude
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Well presented and qualified
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Able to build rapport and trust with customers
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Comfortable managing inbound and outbound calls
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Committed to delivering outstanding customer service
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Eager to learn and grow within the business
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The Role
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Answer inbound customer enquiries
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Follow up customer enquiries and warm leads
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Schedule jobs and appointments efficiently
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Assist in converting enquiries into booked work
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Provide a high standard of customer service
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Support the day-to-day operations of the office
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Work closely with a supportive and high-performing team
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Why Join Homely Electrical?
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Supportive and skilled team environment
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Opportunity for long-term growth and development
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Positive workplace culture
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Established and growing company
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Work with a business that values both its team and its clients
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If you are passionate about customer service and want to be part of a growing and professional team, we would love to hear from you.
📌 Customer Service Representative New South Wales
🏢 Homely Electrical
📍 New South Wales
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