At Habitat Pet Supplies, we’re passionate about pets and the people who love them. We’re a proudly Australian, independent, family-owned business with seven successful stores acrossMelbourne, known for quality products, expert advice, and exceptional customer service.

We’re currently looking for a motivated and experienced full-time Retail Sales Assistant to join our Caulfield South team.

About the Role

As a Retail Sales Assistant, you’ll be the face of our brand—delivering outstanding customer service, supporting sales outcomes and helping customers choose the best products for their pets. You’ll also support the Management team with daily store operations, contributing to a safe, organised, and efficient retail environment.

A customer-first attitude, passion for animal wellbeing and a strong commitment to workplace safety are essential to succeed in this role.

Key Responsibilities
Deliver friendly, qualified customer service and provide informed pet care advice
Actively contribute to sales by promoting products and current in-store offers
Maintain up-to‑date knowledge of pet care products, including nutrition, grooming and accessories
Receive,



unpack and process incoming stock accurately and efficiently

Assist with daily store operations, including opening and closing procedures when required
Support stock control through replenishment, merchandising, inventory checks and stocktakes
Maintain a clean, organised and visually appealing store environment
Complete tasks efficiently and within required timeframes
Safely perform manual handling tasks (up to 20kg) in line with safe work practices
Comply with WHS policies and procedures and report hazards or incidents as required
Maintain flexibility to work weekdays, weekends and public holidays

About You
Previous retail experience (pet, animal, or specialty retail highly regarded)
Sound knowledge of pet care across dogs, cats, small animals, birds, reptiles and fish (preferred)
Genuine passion for animals and their wellbeing
Robust communication and interpersonal skills
Ability to work effectively in a fast-paced team workplace
Basic numeracy skills for accurate cash handling and transactions
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📌 Retail Sales Assistant Full Time Melbourne
🏢 Habitat Pet Supplies
📍 Melbourne