Job Description
Collections Officer - $85K-$95K+S (2 days WFH)
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Our client is Multi Award winning Australian company focusing on the small to medium-sized business market within the green energy space.
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The Role
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We have an exciting opportunity for a highly skilled and passionate Collections officer to join their friendly growing team. Working in-house you will be responsible for a set portfolio of small to medium business accounts. You will be responsible for all aspects of account management and arrears collection for your portfolio, with clear and achievable targets.
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To be successful in this role you will have a minimum of three years of experience in a commercial or consumer collections setting, with a proven ability to manage collections, negotiate effectively, problem-solve customer issues and work consistently to targets. Alexandria location, close to public transport.
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What you will be doing:
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Timely collection of outstanding debts
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Managing a ledger of debtors
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Processing of payments
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Negotiating payment arrangements and assistance
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Recommending disconnection and/or legal action to minimise financial risk
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Liaising with other departments to resolve account issues
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Investigation of illegal usage
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Ledger management and payment allocations
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Other reasonable duties as required by manager
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Essential skills and experience:
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The role requires a commercially savvy operator who is able to navigate a broad range of activities, from collections, build client relationships and handle disputes.
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2 years plus experience in collections ideally handling commercial customers
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Outstanding verbal and written communication skills
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Organisational excellence and the ability to multitask and prioritise
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A customer-centric mindset and commitment to delivering world-class experiences
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Only those with full working rights need apply, background and criminal checks may be conducted.
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📌 Collections Officer - $85K-$95K+S (2 Days Wfh) (New South Wales)
🏢 Dash Recruitment
📍 New South Wales