Job Description

Join a growing healthcare provider where you'll play a key role in leading daily operations across a busy, patient-focused environment.

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This is an opportunity for an experienced Office Manager, Practice Manager or Administration Manager to oversee front-of-house operations, support a high-performing team, and ensure an exceptional experience for patients, clinicians and stakeholders.

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The Opportunity

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Reporting to senior operational leadership, you will be responsible for the smooth day-to-day running of multiple service areas within a quick-paced healthcare setting.

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Key Responsibilities

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Leading, mentoring and supporting a clerical and reception team
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Managing rosters, schedules and workforce planning
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Driving efficient patient flow and service delivery
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Handling escalated patient enquiries and complaints professionally
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Overseeing billing, banking and administrative processes
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Building effective relationships with clinicians, hospital stakeholders and internal teams
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Monitoring operational performance and identifying improvements
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Ensuring compliance with relevant healthcare and administrative procedures
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About You

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To be successful, you will bring:

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Previous experience in an Office Manager, Practice Manager, Administration Manager or similar leadership role
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Solid people leadership skills with experience supervising administrative teams
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A calm, organised and adaptable approach in a busy environment
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Excellent stakeholder management and communication skills
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Strong understanding of scheduling, workflow coordination and customer service delivery
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Experience within healthcare, medical, radiology, allied health or specialist practice settings will be highly regarded
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Knowledge of Medicare, private health fund, DVA or related billing processes will be advantageous
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What's on Offer

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Salary package of approximately $90,000-$100,000 + super, dependent on experience
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Cooperative and supportive leadership team
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9-day fortnight arrangement
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Stable, growing organisation with ongoing investment in technology and services
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Opportunity to make a genuine impact on team performance and patient outcomes
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If you're a proactive operational leader who thrives in a quick-moving healthcare environment and enjoys supporting teams to deliver exceptional service, we'd welcome your application.

📌 Office Manager New South Wales
🏢 People2People
📍 New South Wales