Job Description

STEPS is seeking an experienced and people-focused Training Manager to lead our Gympie-based team.

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At STEPS, we empower individuals to build confidence, skills, and independence while creating positive social impact. In this role, you will provide oversight and leadership to staff and play a key role in ensuring high-quality training delivery, strong student engagement, and compliance requirements.

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Working closely with internal teams, industry partners, and community stakeholders, you'll be maximising training opportunities while supporting organisational performance and student outcomes.

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What You'll Be Doing:

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Leading and supporting a multidisciplinary training and participant support team
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Supporting workforce planning, recruitment, performance management, and employee development
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Monitoring operational performance, student outcomes, and service quality
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Driving quality training delivery that meets student needs and national requirements
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Contributing to community engagement initiatives and the growth of STEPS education programs
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What You'll Bring:

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Demonstrated leadership experience within training, education, or workforce settings
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Robust customer service and stakeholder relationship management skills
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Qualifications in Business or Business Administration (highly regarded)
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Mandatory:
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Certificate IV in Training and Assessment, or higher degree in adult education
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Current Working with Children Check (blue card) and NDIS Worker Screening Card (yellow card)
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Why Join STEPS?

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Be part of a not-for-profit that's been changing lives for over 30 years
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Supportive team culture and values-driven leadership
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Ongoing training and career development
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The chance to make a real difference in the lives of young people
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Access to generous Not for Profit Salary Packaging
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Permanent full-time
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38 hours per week
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Monday - Friday
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📌 Training Manager Gympie (Australia)
🏢 Steps
📍 Australia