RETAIL ASSISTANT – The Hut / Hamilton Island
Hamilton Island is seeking an enthusiastic and customer-focused
Retail Assistant
to join
The Hut
, our premium surf and resort wear store.
Offering a curated range of surfwear, fashion, accessories and lifestyle products from leading Australian and international brands, The Hut is the perfect place for guests to find their island style.
You'll predominantly work at The Hut while also having opportunities to support our other retail stores and boutiques across Hamilton Island when required.
Why you'll love working with us
Build your retail career in a premium surf and resort wear store
Live island-side with no commute and tropical Whitsunday lifestyle
Enjoy staff perks including gym access and dining discounts
Your Role
As a Retail Assistant at The Hut, you'll create an engaging and welcoming shopping experience for our guests.
From providing product and styling advice to processing sales and maintaining beautiful displays, you'll play an important role in delivering exceptional customer service while supporting the daily operation of the store.
Where you'll make an impact
Welcome and engage customers with friendly, personalised service
Assist customers with product selection and styling recommendations
Develop strong product knowledge across fashion, surfwear and accessories
Process sales accurately through the Point of Sale system
Complete daily store opening and closing procedures
Maintain high standards of visual merchandising and store presentation
Replenish merchandise and ensure displays remain fully stocked
Assist with inventory management and regular stock counts
Support sales opportunities through genuine customer engagement
Work across other Hamilton Island retail stores when required
Follow company policies, procedures and operational standards
What we're looking for
You are friendly, confident and passionate about delivering great customer experiences.
You have an interest in fashion, surfwear and lifestyle products, enjoy connecting with people and thrive in a fast-paced retail environment.
To be successful, you will need:
Previous retail or customer service experience
Strong communication and interpersonal skills
Passion for customer service, fashion and retail
Positive, enthusiastic and team-focused attitude
Ability to multitask in a fast-paced environment
Strong attention to detail and presentation standards
Flexibility to work weekends and public holidays
Basic computer skills including POS systems, Outlook and Word
Motivation to learn and develop strong product knowledge
About Hamilton Island
Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.
Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a outstanding place to work.
A little island can do wonders – make your next career move one to remember!
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