Job Description
Join One of Australia's Leading Security Service Providers
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Ultimate Security is seeking a highly organised and customer-focused Maintenance Planner to join our growing service team.
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This is a fast-paced coordination role where you will be responsible for planning, scheduling, and managing maintenance and service activities for our field technicians and subcontractors. You will play a key role in ensuring seamless service delivery, excellent customer communication, and productive administration from job creation through to completion.
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If you thrive in a dynamic environment, enjoy problem-solving, and have strong administrative and coordination skills, we would love to hear from you.
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Key Responsibilities
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Schedule and coordinate annual and bi-annual maintenance services
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Manage work orders and service requests through company systems
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Dispatch technicians and subcontractors to meet operational requirements
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Liaise with customers, technicians, subcontractors, and internal stakeholders
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Provide clear and proactive customer communication regarding service updates and scheduling
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Manage inbound and outbound email correspondence professionally and efficiently
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Maintain accurate service records and documentation
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Prepare customer invoices and process subcontractor invoices
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Assist in resolving service enquiries and operational issues
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Ensure compliance with WHS policies, procedures, and company standards
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About You
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You are a proactive and detail-oriented professional with excellent organisational and communication skills. You can confidently manage competing priorities while maintaining a high standard of customer service.
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Essential Skills & Experience
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Solid administration, scheduling, and coordination skills
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Excellent time management and organisational ability
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High attention to detail and accuracy
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Strong written and verbal communication skills
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Professional phone and email etiquette
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Ability to multitask in a rapid-paced environment
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Proficiency in Microsoft Word, Excel, and Outlook
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Strong customer service focus
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Experience using service management or CRM systems such as simPRO
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Previous experience in a service, maintenance, or operational environment
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Why Join Us?
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Supportive and collaborative team environment
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Opportunity to work in a growing and professional organisation
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Diverse and fast-paced role with career development opportunities
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Be part of a business committed to safety, service excellence, and operational efficiency
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Ultimate Security Australia is committed to building a diverse and inclusive workforce and strongly encourages applications from Aboriginal and Torres Strait Islander individualsand those from diverse cultural and linguistic backgrounds.
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Only Australian Citizens or Permanent Residents of Australia will be considered.
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Please note only successful candidates will be contacted.
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NSW ********* I ACT ******** I QLD ******* I SA ISL-****** I VIC **********S I WA SA***** I TAS ***** I NT SFL****

📌 Maintenance Planner (Electronics) (New South Wales)
🏢 Ultimate Security
📍 New South Wales