A relevant qualification in social work, psychology, community services or a related discipline, or equivalent substantial experience.
Demonstrated experience leading multidisciplinary services or programs in a complex human services, justice or custodial environment, including staff supervision and performance management.
Demonstrated ability to apply evidence-informed, trauma-informed and culturally responsive practice to service design, delivery, evaluation and continuous improvement.
Strong people leadership, stakeholder engagement, communication, negotiation and conflict-resolution skills.
Demonstrated ability to translate strategic and contractual priorities into operational plans, allocate resources and deliver measurable outcomes.
Experience managing partner contracts and subcontracted services, including monitoring deliverables, service performance, outcomes, budgets, risks and compliance, and taking timely corrective or escalation action.
Ability to coordinate multidisciplinary responses to complex needs and work effectively with custodial, clinical, community and government stakeholders.
Sound knowledge of family systems,



child-secure practice, cultural and faith diversity, youth wellbeing, and rehabilitation and reintegration within a correctional context.
Demonstrated ability to work under pressure and to strict deadlines to achieve prescribed outcomes.

About the Benefits

Joining GEO is your chance to make a real and lasting difference in the lives of prisoners, their families and the community. Perks of working for GEO, include but are not limited to:
Role diversity and internal career progression opportunities
Support with Qualified Registration costs
Flexible working arrangements
Competitive salary and rewards scheme
Free parking
Employee Assistance Program
Staff gym
Subsidised meals
Fitness Passport to promote wellbeing. Discounted gym and pool access for members and their families to over 1500 fitness facilities across Australia.
REACH Program
Discounted Private Health Insurance (Medibank Private)
VCEA (Victorian Correctional Employees Association)
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📌 Family And Community Connection Manager Melbourne
🏢 The Geo Group
📍 Melbourne