Service Manager | Wellington Lead a High-Performing Aftersales Team
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An exciting opportunity has become available for an experienced Service Manager to join a well-established and high-performing automotive dealership in Wellington.
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Representing multiple well-known automotive brands, this business consistently delivers strong results and has built a reputation for excellent customer service, a loyal customer base and a motivated team. With continued growth and a robust market presence, this is an excellent opportunity for a proven aftersales leader looking to make their mark.
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What's in it for You?
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Competitive base salary
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Attractive commission structure
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Company vehicle and fuel card
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Well-established and profitable dealership
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Supportive senior leadership team
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Chance to lead and further develop a successful aftersales department
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Key Responsibilities
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As Service Manager, you will take ownership of the day-to-day operation of the service department, driving performance, customer satisfaction and team development.
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Lead and develop the service team to achieve solid operational and financial results
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Drive workshop productivity and efficiency
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Monitor department performance and ensure budgets and KPI's are achieved
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Coach and mentor technicians, apprentices and service advisors
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Deliver exceptional customer service and maintain high CSI levels
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Work closely with parts and management teams to maximise departmental performance
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Ensure compliance with health and safety and manufacturer standardsi>
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Identify opportunities for continuous improvement across the service operation
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About You
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Previous experience as a Service Manager or senior automotive aftersales leader
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Strong workshop and customer service management experience
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Proven ability to lead, motivate and develop teams
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Commercially minded with strong financial acumen
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Excellent communication and relationship-building skills
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Passion for delivering exceptional customer experiences
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Driven, organised and results-focused
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If you're ready to lead a successful team, drive department performance and join a business with a strong reputation in the Wellington market, we'd love to hear from you
📌 Service Manager Wellington
🏢 Stellar Recruitment AU and NZ
📍 Wellington
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