Job Description
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Shape branch culture and develop leadership capability.
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Drive customer, operational and commercial outcomes.
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About the opportunity n
This is a leadership opportunity for someone who enjoys staying close to their team, customers and the day-to-day rhythm of a busy dealership.
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We are seeking an experienced and values-driven Branch Manager to lead our Newcastle dealership. This is a key leadership role with responsibility for the overall performance of the branch, including Service, Parts, customer experience and safety, while overseeing a close-knit team of approximately 25 to 30 employees.
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We're looking for a leader who puts people first, leads by example and creates an environment where employees feel supported, valued and accountable. You will play a pivotal role in strengthening capability across the branch while ensuring safe, efficient and customer-focused operations.
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As the leader of the Newcastle site, you will work closely with employees, customers and stakeholders to drive sustainable growth, improve operational performance and foster a positive workplace culture in one of NSW's most liveable regional centres.
Why join us? n
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Lead a well-established Newcastle operation within Australia's largest Daimler Truck dealership network.
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Represent globally recognised brands including Mercedes-Benz, Freightliner and Fuso.
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Shape the culture and performance of a key Hunter region dealership location.
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Enjoy a Newcastle-based role in the Hunter region, with access to coastal lifestyle, robust local industry and the Hunter Valley on your doorstep.
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Join a business that values safety, teamwork and customer excellence.
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Be part of a growing national organisation backed by Daimler Truck's largest dealership group globally.
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Lead a branch where your decisions have a visible impact on culture, customers and commercial outcomes.
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What you'll be doing n
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Lead day-to-day branch operations across Service,



Parts and customer-facing functions.
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Build a people-first culture that promotes engagement, accountability and development.
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Champion a proactive approach to safety and wellbeing across the branch.
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Coach and support frontline leaders to strengthen capability and performance.
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Deliver financial, operational and customer performance targets.
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Build strong relationships with customers and key stakeholders.
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Identify and implement continuous improvement initiatives.
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Ensure compliance with company policies, legislative requirements and OEM standards.
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Foster collaboration and accountability across the branch.
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What we're looking for n
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Proven leadership experience within automotive, heavy vehicle, transport, industrial or service-related operations.
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A genuine people-first leadership style with a track record of coaching leaders, developing capability and building engaged teams.
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Strong commitment to workplace safety and operational excellence.
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Demonstrated ability to lead teams through change and deliver sustainable business outcomes.
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Experience managing operational performance, budgets and commercial outcomes.
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Strong customer relationship and stakeholder management skills.
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Commercial acumen and the ability to make sound business decisions using operational data.
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Heavy vehicle or commercial vehicle industry experience will be highly regarded.
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About us n
Velocity Truck Centres Australia is part of Velocity Vehicle Group, Daimler Truck's largest dealership group globally. We are Australia's largest Daimler Truck dealership network, representing Mercedes-Benz, Freightliner and Fuso across more than 20 locations nationally.
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Our values of
Speed, Value and Trust
guide how we work and support our commitment to delivering outstanding outcomes for our customers, employees and communities.
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Please note: Velocity Truck Centres Australia requires candidates to undergo pre-employment checks, which may include medical assessments and drug and alcohol screening.
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📌 Branch Manager (New South Wales)
🏢 Velocity Truck Centre
📍 New South Wales