Job Description
Parts Interpreter / Customer Service Representative
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Located in Ingleburn, NSW
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Monday–Friday | 7:00 AM–3:00 PM
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Full time Position
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About Our Client
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Our client is a leading provider of specialised lighting, pumping, power generation, and mechanical equipment solutions. They support a diverse range of industries by supplying quality equipment, spare parts, and technical services to meet customers' operational needs.
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What You Will Be Doing
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Provide customer and technical support for products and parts
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Handle customer enquiries, parts interpretation, and quotations
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Support sales and engine quotations
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Manage CRM cases, orders, and customer enquiries
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Process parts orders through the ERP system
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Track deliveries and coordinate with internal teams
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Maintain customer relationships and accurate records
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What You Will Need
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Customer service and parts interpretation experience
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Knowledge of mechanical equipment, pumps, gensets, lighting, and diesel engines
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ERP, CRM, and Microsoft Office experience
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Ability to interpret parts and maintenance manuals
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Strong communication, customer service, and organisational skills
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Technical customer support or parts sales experience
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Knowledge of M3 is highly regarded
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What's in It for You?
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Full-time opportunity
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Supportive team environment
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My Benefits – Working with WorkPac means you can access major discounts across leading retailers, explore the Wellbeing Hub, as well as special offers through our partnership with Flare
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📌 Parts Interpreter / Customer Service (New South Wales)
🏢 Workpac Group
📍 New South Wales