Job Description
Hepburn Bathhouse & Spa and Hepburn Escape Villas – Daylesford, Victoria is seeking a seasoned Guest Experience Manager to lead the guest journey across our iconic wellness destination. You will coach frontline teams, shape service standards and drive commercial performance.
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Reporting to the venue manager, you will balance people leadership with safe, productive operations, ensuring outstanding guest outcomes at every touchpoint while collaborating across Spa, Accommodation and Café teams to
📌 Guest Experience Leader - Spa & Wellness (Victoria)
🏢 Hepburn Bathhouse & Spa and Hepburn Escape Villas
📍 Victoria
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