Sales Manager – Retirement Living
Portfolio-wide role covering approximately ~25 retirement villages
An established not-for-profit provider is seeking an experienced Sales Manager to drive occupancy, sales performance and customer engagement across its retirement living portfolio.
Reporting to the Head of Retirement Living, you will manage the end-to-end sales process across ~25 villages while working closely with Village Managers, Area Managers, Marketing, Finance and Property teams.
This standalone role suits a commercially focused sales professional who understands the considered and often emotional journey involved in moving into retirement living.
You will take ownership of the sales pipeline from initial enquiry through to reservation, settlement and move-in.
The portfolio includes several regional villages, so regular travel will be required with a company car provided.
The role
Manage the complete sales process from initial enquiry through to settlement and handover
Drive occupancy, revenue and conversion outcomes across the retirement living portfolio
Develop targeted sales strategies for villages requiring additional support
Maintain an active and well-managed pipeline through the organisation's CRM
Analyse sales, pricing, competitor and market data to identify opportunities
Conduct village tours, information sessions, open days and community events
Build referral networks with community groups, health providers and local organisations




Coach Village Managers and support teams to improve enquiry management, follow-up and conversion
Partner with Marketing on campaigns, collateral and local engagement strategies
Work with Property teams to ensure village presentation supports positive sales outcomes
Provide regular reporting on enquiries, reservations, settlements, occupancy and pipeline performance
About you
At least three years' experience in a client-facing, high-value sales role
A demonstrated record of achieving sales, revenue and conversion targets
Experience within retirement living, seniors living, property or a similar customer-focused sector
Strong consultative selling, negotiation and relationship-building skills
Commercially astute with the ability to interpret pipeline, occupancy and market data
Comfortable managing a geographically dispersed portfolio and travelling regularly
Experience using CRM systems to manage pipelines, forecasting and reporting
Confident supporting older people and their families through complex and considered decisions
Able to influence operational leaders and improve sales capability without direct authority
Warm, credible and highly organised with a genuine interest in supporting older Australians
Package
$145,000–$155,000 base salary
Superannuation
Company car
Permanent full-time position
Chance to influence sales strategy and occupancy across a substantial retirement living portfolio
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📌 Sales Manager - Retirement Living (New South Wales)
🏢 Austcorp Executive
📍 New South Wales