Customer Service Administrator | Medical Devices
Seven Hills | $68K–$70K + Super | Full-Time, Office-Based
Are you someone who enjoys being the person who keeps everything organised, customers updated and the team running smoothly?
We're partnering with an established organisation within themedical and healthcare supplies sectorto recruit a Customer Service & Sales Support Coordinator for their Seven Hills office.
This is a hands-on, varied role where you'll work closely with the sales and product teams while supporting hospital and healthcare customers across Australia and New Zealand.
What You'll Be Doing
Managing incoming customer calls and enquiries
Preparing and processing customer quotes and orders
Coordinating purchase orders and invoicing
Providing customers with order and delivery updates
Managing enquiries and requests through the CRM system
Following up backorders and keeping internal teams informed
Maintaining accurate customer and order information
Supporting Product Specialists and Managers with day-to- day administration
Assisting with general office coordination and administration
What We're Looking For
You may currently be working as aCustomer Service Coordinator, Sales Administrator,



Sales Support Officer, Office Administratorand looking for your next opportunity.
You'll ideally bring:
Previous customer service or administration experience
Strong written and verbal communication skills
Excellent attention to detail
Confidence dealing with customers over the phone and email
Good organisation and time-management skills
Experience using CRM, ERP or order-processing systems would be advantageous
A proactive attitude and willingness to jump in and help the team
Experience withinhealthcare, medical devices, pharmaceuticals or another B2B environmentwould be beneficial but is not essential.
What's On Offer
$68,000–$70,000 + super
Permanent full time position
Monday to Friday, office-based inSeven Hills
Stable and established healthcare-related business
Supportive team environment
Exposure to customers across Australia and New Zealand
Opportunity to build experience within the medical industry
If you're looking for a stable, varied customer service and administration role where you can become an important part of the team, I'd love to hear from you.
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