Join the team at Homely Electrical

Full Time Position | Immediate Start Available

Homely Electrical is seeking a professional, motivated and customer-focused Customer Service Representative to join our growing office team.

This role is ideal for someone who takes pride in delivering exceptional customer service and thrives in a rapid-paced, team-oriented environment. You will play an important role in ensuring our clients receive a professional, seamless and positive experience from their first interaction through to job completion.

We are looking for someone who is confident, organised, well presented and genuinely committed to providing the highest level of service to our clients.
Professional and confident communication skills
Friendly and approachable phone manner
Strong organisational and time management skills
Highly motivated with a positive attitude
Well presented and qualified
Able to build rapport and trust with customers
Comfortable managing inbound and outbound calls




Committed to delivering outstanding customer service
Eager to learn and grow within the business

The Role
Answer inbound customer enquiries
Follow up customer enquiries and warm leads
Schedule jobs and appointments efficiently
Assist in converting enquiries into booked work
Provide a high standard of customer service
Support the day-to-day operations of the office
Work closely with a supportive and high-performing team

Why Join Homely Electrical?
Supportive and professional team workplace
Prospect for long-term growth and development
Positive workplace culture
Established and growing company
Work with a business that values both its team and its clients

If you are passionate about customer service and want to be part of a growing and professional team, we would love to hear from you.
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📌 Customer Service Representative Penrith
🏢 Homely Electrical
📍 Penrith