Job Description
WesTrac is seeking an experienced and customer-focused Parts Supervisor to lead our onsite Parts operation at Cadia Mine, supporting one of Australia's premier gold mining operations near Bathurst, NSW.
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Reporting to the Site Supervisor, you will be responsible for the day-to-day management of the onsite Parts Department, ensuring parts availability, efficient inventory control, exceptional customer service, and strong leadership of a high-performing team. Working directly within the mine environment, you will play a critical role in supporting equipment reliability and minimising downtime for mining operations.
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This is an outstanding opportunity for an experienced Parts Interpreter, Parts Team Leader or Parts Supervisor looking to advance their leadership career in a dynamic mining environment while enjoying the lifestyle benefits of the Central West region. Combining operational leadership, customer engagement and commercial acumen, this role offers the chance to make a tangible impact while working alongside industry-leading equipment, technology and people.
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Key Responsibilities
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Lead, coach and develop a high-performing Parts team.
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Oversee daily Parts Department operations to ensure efficiency, accuracy and service excellence.
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Drive exceptional customer service through effective parts interpreting and issue resolution.
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Manage inventory, stock levels, transfers and deliveries to maximise parts availability.
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Collaborate with Service and Operations teams to support customer and business requirements.
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Identify and implement continuous improvement initiatives to enhance performance and profitability.
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Skills and Experience
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Previous leadership or supervisory experience within parts, warehousing, mining, construction or heavy equipment industries.
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Minimum 5 years' experience in parts sales, parts interpreting or product support operations.
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Strong knowledge of heavy equipment components, inventory management and customer support.
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Demonstrated ability to lead teams, build capability and drive performance outcomes.
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Excellent communication, stakeholder engagement and problem-solving skills.
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Forklift Licence and Caterpillar, mining or DBS systems experience highly regarded.
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Why WesTrac?
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At WesTrac, we're Made for More—more opportunity, more growth, and more impact. With a team of over 4,500 people nationally, we're united by our care for each other, our passion for building a better tomorrow, and our commitment to continual evolution.
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We invest heavily in your development, offering access to our in‐house RTO******), dedicated learning pathways, and hands‐on experience with the latest Cat® technology and future‐focused capabilities. As one of the world's largest authorised Cat® dealers, you'll be part of an industry leader shaping what's next in mining and construction.
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What we offer
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Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such, Coles, Petbarn, Virgin, HOYTS & Crown. Purchased leave program and RDO options available.
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Health & Wellness – Discounted Health Insurance, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
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Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
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Employee Referral Program - Opportunity to receive a referral bonus for applicable roles
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Additional Perks – Free parking, onsite café, bootcamp and yoga available at certain locations
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📌 Parts Supervisor (New South Wales)
🏢 Westrac
📍 New South Wales