Job Description
People & Culture Coordinator | Executive Support to GM
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Norris Hair & Beauty – Underwood, Brisbane
n An attractive package (salary & hours) will be negotiated with the successful candidate.
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An HR role with variety and genuine influence.
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Norris Hair & Beauty is an Australian-owned wholesale business supporting 23 stores and approximately 85 employees across Queensland, New South Wales, WA and the ACT.
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We've been around for more than 80 years, but remain a friendly, practical and down-to-earth business where people come first.
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We're creating a new position for an experienced and qualified People & Culture Manager to manage the day-to-day HR function across Norris while also providing executive and organisational support to our General Manager, Shellie.
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The role is expected to be approximately 60% People & Culture and 40% Executive Support.
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What you'll be doing
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Providing practical HR guidance to managers and employees
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Managing recruitment, onboarding and employment documentation
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Supporting performance, conduct, attendance and employee-relations matters
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Maintaining HR records, policies, systems and compliance requirements
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Coordinating training, probation reviews and employee development
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Promoting clear communication and consistency across our stores
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Working with external workplace specialists when required
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Helping Shellie manage meetings, priorities, projects and follow-ups
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Preparing correspondence, reports, agendas and action lists
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Making sure important actions don't disappear into the "we'll get to that later" pile
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About you
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You will need:
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A recognised tertiary qualification in Human Resources, Employment Relations or a closely related field
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Solid practical experience in a generalist HR or People & Culture role
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Sound knowledge of Australian employment practices and workplace relations
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Experience managing sensitive employee and performance matters
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Excellent communication, organisation and documentation skills
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Good judgement, discretion and the confidence to work independently
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A friendly, approachable nature and a willingness to help wherever needed
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Experience in a multi-site, retail or wholesale business would be an advantage. AHRI membership would also be well regarded.
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Why Norris?
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You'll work directly with Shellie, our Director and the management team, with the freedom to shape a newly created role and improve how we support our people.
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We work hard, enjoy what we do and believe that looking after our people is the best way to look after the business.
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A quick note from our Director
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"Shellie is an excellent General Manager, but too much of her time is being consumed by HR matters, administration and follow-ups that deserve dedicated attention.
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We're looking for someone qualified, capable and enjoyable to work with—someone who can take ownership of our HR function, support Shellie and help keep the business moving.
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Finding the right person matters much more to us than simply filling the position."
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Chris Petersen
n Director, Norris Hair & Beauty

📌 People & Culture Coordinator | Executive Support To Gm (Queensland)
🏢 Norris Hair & Beauty
📍 Queensland