Job Description
Making a difference isn't just our purpose, it's what motivates our people every day. For us, work is not about ticking a box. It's about knowing that it matters. We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives.
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At Maxxia, we help employers and their people get more from salary packaging and novated leasing. Behind every great client experience is a team that makes sure our relationships, communication and service delivery work seamlessly.
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We're looking for a
Client Administrator
to join our team and provide essential support to our Maxxia Sales team.
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Here's how you will make a difference in this role...
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This is a varied role where you'll combine
sales support, stakeholder communication, and database coordination.
You'll work closely with our Sales, Marketing, and Customer Service team to help deliver a great experience for our clients and their employees.
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At MMS clear expectations help our people Be the Difference.
Your key responsibilities in this role will include:
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You'll play an important role in keeping our teams organised, informed and connected with their clients. Your responsibilities will include:
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Supporting client relationships
by helping Sales Executives stay organised and prepared.
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Maintaining accurate client information
across portfolios and territories, including employer contacts, workforce/FTE information and other key data
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Keeping our database up to date
, ensuring employer interactions, communications and contact information are recorded accurately.
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Coordinating inductions and orientations
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including scheduling sessions and preparing the required materials and packs.
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Supporting client communications and campaigns
, working with our Marketing and other internal teams to deliver social posts, digital assets and other communications
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Working with internal teams
across Marketing, Customer Relations and Sales to support client engagement
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Building positive relationships with our cleints
, helping ensure they receive responsive, professional and high-quality information and education when they need it
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To be considered for this role you will have:
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We're looking for someone who enjoys being the person who
keeps things moving, builds strong relationships and makes sure the details are right
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Solid communication and interpersonal skills
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Excellent organisation and time-management skills
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Attention to detail
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Experience working with databases
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Strong customer service skills
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The ability to work collaboratively as part of a wider team while also taking ownership of your own work.
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The confidence to make decisions about priorities and where your time will have the greatest impact.
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Proficient in: Microsoft Office Suite (Word, Excel, PowerPoint).
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Experience using Teams
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What we can offer you:
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Robust culture and the support of a values-based recognition program
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Novated leasing benefits and discounts
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12 weeks paid parental leave
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Comprehensive learning and development opportunities
to support your career growth
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Sonder digital wellbeing platform
, providing personalised support 24/7, plus annual flu vaccinations
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Default Income Protection Insurance
reimbursed for members of the MMS Default Super Fund
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Exempt Employee Share Plan
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Volunteer leave & Career break
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MMS Rewards program
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Embracing our value of
Everyone Matters
we hold a collective commitment to foster an environment where all differences are valued and respected.
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· We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.
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· We value the skills and attributes veterans can bring to our organisation.
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· We embrace hybrid working and welcome conversations about flexibility.
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Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.
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We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work.
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If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at
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📌 Relationship Support Officer (Sydney)
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