Job Description
Key responsibilities
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Welcome members and guests with genuine energy, warmth and enthusiasm
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Create a positive and memorable experience for every customer
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Manage bookings, check-ins and general customer enquiries
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Answer phone calls, messages and social media
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Support the day-to-day operation of the front desk
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Help coordinate social play, programs and events
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Build strong relationships with members and help create a genuine Play Nation community
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Keep the facility running smoothly and looking clean and welcoming
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Assist with retail and pro shop sales
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Assist with café operations, including preparing coffee, smoothies and other drinks
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About you
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Outgoing, friendly and confident speaking with customers
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Naturally warm and welcoming with a positive personality
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Energetic and enthusiastic,



someone who genuinely enjoys interacting with people
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A strong communicator with excellent interpersonal skills
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Comfortable multitasking and staying calm under pressure
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Reliable, proactive and willing to jump in wherever needed
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Comfortable using booking systems and basic computer programs
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Able to work independently while also being a robust team player
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Current First Aid & CPR certification, or willingness to obtain
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Valid Working with Children Check
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About us
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At Play Nation, we're more than just courts. We're a place where people come to play, connect, meet new people and have a great time.

📌 Customer Service/Crew Member (New South Wales)
🏢 seek.com.au
📍 New South Wales