Job Description
All Types of Care Queensland - Rockhampton QLD
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Rostering & Scheduling Clerk Permanent Part-Time
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All Types of Care Queensland
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Permanent Part-Time - 30.5 hours per week
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Monday to Friday | No weekend rostered hours
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About Us
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All Types of Care Queensland is a locally owned and operated disability support provider delivering services across Rockhampton and the Capricorn Coast.
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As our organisation continues to grow, we are looking for an organised and reliable Rostering & Scheduling Clerk to join our office team.
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This is a great opportunity for someone looking to build a career in administration, rostering or the
disability/community
services sector.
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Previous NDIS rostering experience is not essential. We are looking for the right person with strong organisation, communication and computer skills who is willing to learn.
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About the Role
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Working as part of our office team, you will assist with the day-to-day and forward scheduling of our disability support workforce.
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You will work closely with our Service Delivery team to help ensure shifts are filled, roster changes are communicated and participants have the appropriate staffing in place.
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Your responsibilities will include:
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Maintaining and updating staff rosters
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Filling available and upcoming shifts
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Contacting staff regarding shift availability
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Processing roster changes, leave and staff availabilityli>
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Communicating roster changes clearly to employees
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Checking rosters for gaps, overlaps and scheduling conflicts
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Assisting with forward roster planning
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Maintaining accurate information within our rostering system
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Monitoring upcoming staffing requirements
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Escalating difficult-to-fill shifts or staffing concerns to management
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Working with Service Delivery and Recruitment when additional workers may be required
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Maintaining accurate records of roster changes and communications
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General administration associated with workforce scheduling
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You will receive support and training in ATCQ's rostering processes and systems.
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Hours of Work
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This is a permanent part-time position working 30 paid hours per week.
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Monday to Thursday: 8:00 am - 2:00 pm
n Friday: 8:00 am - 5:00 pm
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A 30-minute unpaid meal break applies each day.
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Friday afternoon has an important focus on ensuring weekend rosters are prepared, known staffing gaps have been addressed and any outstanding issues are appropriately handed over.
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About You
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You don't need to have worked as a disability-sector rosterer before.
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We would like to hear from people with experience in areas such as administration, reception, scheduling, customer service, medical administration, logistics, workforce coordination or similar roles.
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You will ideally have:
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Strong organisation and time-management skills
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Confidence using computers and learning recent systems
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Good attention to detail
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Clear and professional telephone communication




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The ability to manage multiple priorities
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Confidence speaking with employees about shift availability
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A calm approach when plans change unexpectedly
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Good written communication skills
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Reliability and punctuality
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The ability to work as part of a busy office team
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An understanding of confidentiality and professional boundaries
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Experience with rostering software, Microsoft Office, NDIS services or
disability/community
services would be advantageous but is not essential.
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What We're Looking For
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Rostering can change quickly, so we're looking for someone who doesn't become overwhelmed when a shift needs to be replaced or plans change.
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You should be comfortable working through a problem, communicating with different people and knowing when something needs to be escalated rather than trying to solve everything yourself.
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Most importantly, we're looking for someone who is reliable, organised, willing to learn and interested in growing with the organisation.
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What We Offer
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Permanent part-time employment
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Consistent Monday-to-Friday hours
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No regularly rostered weekend work
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Training and support
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Opportunity to learn disability-sector rostering and workforce scheduling
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Experience within a growing NDIS organisation
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Opportunity for future development as your skills and experience grow
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We welcome applications from people looking to take the next step into rostering and workforce scheduling.
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All Types of Care Queensland
n Supporting people. Building capability. Strengthening our community.

📌 Rostering & Scheduling Clerk - Permanent Part-Time (Rockhampton)
🏢 All Types of Care Queensland
📍 Rockhampton